This Policy applies to the CargoPro mobile application (distributed via the Apple App Store, Google Play, Huawei AppGallery, and other authorized stores; together the “App”) and to pages where this Policy is published (the “Site”).
1. Introduction
CargoPro (“we,” “us”) explains how we collect, use, store, share, and protect information when you use the App or visit the Site. If you do not agree with this Policy, please discontinue use of the App.
2. Information we collect
2.1 Information you provide or generate
Cargo and plan data: dimensions, weights, attributes, loading plans, and related inputs.
Container and pallet data: parameters for containers, pallets, and custom sizes you save.
Purchase-related information: when you buy an in-app item, payment is processed by Apple, Google, or Huawei. We may receive transaction status and order identifiers. We do not collect your full payment card number.
2.2 Information collected automatically
Device and system information: device model, OS version, language/region, app version.
Usage and diagnostic data: feature usage and crash/performance logs (if enabled).
Network status: connectivity used to complete purchase validation and service delivery.
2.3 When you visit this Site
This Site may use standard server logs. We do not require an account to read this Policy.
3. How we use your information
Provide, maintain, and improve App features (loading calculation, preview, local data storage);
Process in-app purchases, validate receipts, and prevent unauthorized transactions;
Troubleshoot, monitor security, prevent fraud, and comply with legal requests;
Respond to your inquiries where permitted by law.
4. Storage, retention, and security
Core business data is stored primarily on your device. To validate purchases, some limited data may be transmitted to Apple, Google, Huawei, or our service providers. We retain information only as long as needed for the purposes in this Policy or as required by law. We implement reasonable security measures; no method of transmission or storage is 100% secure.
5. Sharing and disclosure
We do not sell your personal information. We may share information with:
Apple Inc. — App Store distribution and in-app purchases;
Google LLC — Google Play distribution and Google Play Billing;
Huawei — AppGallery distribution and IAP Kit (where applicable);
Legal and safety — to comply with law or protect users and our rights.
6. Your choices and rights
Depending on your region, you may have rights to access, correct, delete, or restrict processing of personal information. Contact us using the email below. You can manage subscriptions and purchases through your Apple ID, Google Play, or Huawei account settings.
7. Children’s privacy
The App is not directed at children. We do not knowingly collect personal information from children under 13 (or the minimum age required in your jurisdiction).
8. International transfers
Your information may be processed outside your country. Where required, we use appropriate safeguards permitted by applicable law.
9. Changes
We may update this Policy from time to time. We will post the updated Policy on this page and revise the “Last updated” date.